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My issues were resolved, Thank you guys
Will was awesome to work with. Up front on the cost and rebates available for our new Chevy Bolt. They didn't try to hide rebates in a dealer markdown and broke everything down for us so we knew what we were paying for before we stepped foot in the showroom. Finance has us in and out quickly. Overall a good experience.
Great customer service! I came in with a challenging financing situation, but Taelor Schaffer and Jon Scott did an awesome job making it work to help me get the vehicle I wanted. Thank you!!
They were very knowledgeable and took both of our vans in for service. I went down there for an oil change on one and oil change and check engine light on the other. They order the parts and fixed the evap system and got it done as soon as parts came in (next day). Travis our advisor called everytime there was an update. We had an awesome experience thank you
Friendly and fast. Only negative comment is on the waiting area. It’s less friendly than it was and that isn’t due to Covid. Coffee and tea service has been replaced with coffee only. Snacks are for sale but none free anymore. The discontinuance of tea was a particular disappointment. Wondered why.
Loved working with Taelor, she did not presume to know what I was looking for. She is the most respectful sales person I have ever dealt with, and if I were to buy another vehicle she's the go to person. I have been shopping around for about a month and spoke to several sales people, just couldn't quite find what I wanted. Alas I found what I wanted at Ron Tonkin Chevrolet.
Service department chris was helpful polite,
Travis you are awesome. Thank you for your insight about cars and your can do attitude.
I had a very pleasant time buying a car from Ron Tonkin Chevrolet in Portland Or -my salesperson was Zack. He was very helpful and made the car buying process fun for me. Thanks
Jason in the Service Dept is always so helpful and provides the BEST Customer Service. He always remembers me and is great to make sure I understand all my options for this appointment and future visits! Great experience every time!
Overall quick service, at first they were pretty cold but then when they warmed up things went smoothUpdating this review: their work did not seem to be performed adequately as the recall software is still allowing the car to charge passed 90%. Furthermore, each time I call I am transferred between several people and the final person does not seem to have the answers I require for the safety of my family. Overall not very pleased with this dealership or their serviceUPDATE: They were a little more responsive and Andrew the sales manager was incredible! I still don’t think I would take my car there on the regular, but my experience improved after this review.
Everything from the test drive to picking up the car was great. Thank you Taelor, Jon for all the help. Love my new Chevy
Always exceptional customer service . We have trusted Ron Tonkin since we purchased our truck with all the service . I highly recommend them .Thank you for 7 years plus of service.
Dropped my vehicle off for a check engine light. Tonkin took care of the issue quickly. Upon arrival I let them know that I was having a shudder issue with my transmission and it was addressed as well as the original reason I came in. I expected it to be at least a week to get done. They had all my issues fixed and truck back to me in two days. I was super happy about that considering all the snow that came in the following few days. Thanks Tonkin
Just bought a new caravan from Ron tonkin chevy the service was terrific Chris and Lacie were amazing, I highly recommend them for your car needs.
The tow truck driver that dropped off my car did not fill out any forms when he put the jet in then drop box so I ended up missing the appointment I had originally set, however they did thankfully still pencil me in the following day. However I had to ask for every status update, none were freely provided ..That's my only issue.
Ron Tonkin is always on top of it when it comes to any issues with my vehicle. Its the only place ill take my car.Chris & all rhe guys are awesome.
Prompt and courteous interactions with the eh Chevy service team. Always Excellent service!
I'm not chatty, down to the facts, Will got me lined up, I think we had it done in 30 minutes. He delivered the car, explained some points and said thanks. EASY
Vehicle service has always been great,attendants are courteous.
Always a great experience with a knowledgeable parts department.
Awesome customer service and fast! Thanks.
Taelor and Andrew are amazing! Super helpful and not pushy whatsoever. Taelor helped me via chat/ text beforehand so time spent with documents and contracts was very minimal. Second car purchased here and plan on coming back next time I need a car. 10/10 recommend! Thank you for the helpful information, friendliness and no pressure services!
Fast, efficient, friendly service. Hard to beat that.